Virtual Client Services

You work hard to improve the lives of the people you serve. You also work hard to manage, track and report the impact you are having on your clients.

Your VCM’s virtual client services will

° Organize demographic and contact information

° Quantify client improvements

° Customize tracking of activities and services delivered

° Provide outcomes reporting such as pre & post tests, performance improvement, etc.

The need for powerful data management continues to increase as city, county, and statewide governments add services and migrate away from their inflexible legacy systems. VCM’s virtual client servcies is the platform of choice for many public sector agencies looking for a configurable solution to suit their needs. The platform is cloud-based and designed to facilitate collaboration and coordinate the efforts of various public and private organizations.

Developed and engineered for over a decade by experts in both human services and technology, VCM’s virtual client services helps government and public sector organizations improve efficiency in day-to-day tasks, such as intakes, assessments, determining eligibility, case notes, tracking client progress, measuring outcomes, providing referrals, and more. VCM’s virtual client services can help agencies (that use a wide variety of tools to manage these activities) consolidate onto a common platform.

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